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Terms & Conditions

Effective Date: 14-01-2026

Welcome to Kagaz Aur Kala.
By accessing or using www.kagazaurkala.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.

If you do not agree with any part of these terms, please do not use our website.


1. About Kagaz Aur Kala

Kagaz Aur Kala is an online platform offering art, paper-based products, stationery, creative goods, and related items. All services provided through this website are subject to these Terms & Conditions.


2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian

You agree to provide accurate and complete information when required.


3. Products & Services

  • All product descriptions, images, prices, and availability are subject to change without prior notice.
  • We make every effort to display product colors and details accurately; however, variations may occur due to screen settings or handcrafted nature of products.
  • Handmade or artistic products may have slight variations, which are not considered defects.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.
  • Prices are inclusive/exclusive of taxes as applicable (clearly mentioned at checkout).
  • Payments are processed through secure third-party payment gateways.
  • Kagaz Aur Kala does not store payment card or banking details.

5. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspected fraudulent activity
  • In case of cancellation, any payment received will be refunded as per our refund policy.

6. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to location, courier services, or unforeseen circumstances.
  • Kagaz Aur Kala is not responsible for delays caused by courier partners, natural events, or force majeure situations.
  • Shipping charges (if applicable) will be clearly mentioned at checkout.

7. Returns, Refunds & Cancellations

  • Return and refund eligibility depends on the nature of the product.
  • Customized, personalized, or made-to-order items may not be eligible for return or refund unless damaged or defective.
  • Any damage or issue must be reported within 1 day of delivery with supporting images.

Please refer to our Return & Refund Policy page for complete details.


8. Intellectual Property

  • All content on this website including text, images, designs, logos, artwork, and graphics is the intellectual property of Kagaz Aur Kala.
  • You may not copy, reproduce, distribute, or use any content without prior written permission.

Unauthorized use may result in legal action.


9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload or transmit harmful, abusive, or misleading content
  • Attempt to breach website security or interfere with its functionality

We reserve the right to restrict or terminate access for any misuse.


10. Third-Party Links

Our website may contain links to third-party websites for convenience.
Kagaz Aur Kala does not control or take responsibility for the content, policies, or practices of these external sites.


11. Limitation of Liability

Kagaz Aur Kala shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss arising from use or inability to use the website
  • Minor variations in handmade or artistic products

Use of the website is at your own risk.


12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.


13. Modification of Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of updated terms.


14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.


15. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Kagaz Aur Kala
Website: www.kagazaurkala.com
Email: info@kagazaurkala.com